Service Operations

COLLEGE OF

SERVICE OPERATIONS

ANNOUNCEMENTS

You are cordially invited to join an interactive “Editor Panel” hosted by the POMS College of Service Operations on Monday, December 2nd from 11:30 am – 12:30 pm EST.

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You are cordially invited to join an interactive virtual panel titled "Dealing with Deans / Department Heads" hosted by the POMS College of Service Operations on Thursday, November 14th from 3 pm - 4 pm EDT.

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Hello all,

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POMS CSO's New Board has been elected. Details can be found on this website.

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The Winner:

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Date: Thursday, April 25, 2024, 8:30am – 5:00pm. Minneapolis, MN

Theme: Service Operations in a Sports-Crazed World

Agenda (See attached schedule)

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The POMS College of Service Operations Management (CSOM) invites submissions to the 2024 CSOM Best Student Paper Competition. We welcome papers related to service operations management.

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The POMS College of Service Operations Management (CSOM) congratulates the finalists and winners of the 2023 Best Student Paper Competition:

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The College of Service Operations, Production and Operations Management Society, presents Dr.

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We are excited to highlight the "Member Engagement Committee" at the College of Service Operations. Formed in 2021, this committee's purpose is to help the College manage the membership portfolio to drive recruitment, engagement, and retention.

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MISSION STATEMENT

The mission of the POMS College of Service Operations is to: (1) Establish and nurture a community of scholars and practitioners who are interested in the research and teaching of Operations Management in Services as well as the practice of Operations Management in Service industries; (2) Formulate research as well as teaching agenda with regard to service operations so as to spark more and better research and pedagogy in the critical emerging areas of service operations; (3) Provide opportunities for people with common interests in research and teaching to interact with one another by orga